This warranty form applies to products purchased at SkipTheWarehouse.com only. For all other purchases, you must visit the store where the purchase occurred.
Step 1: Installing contractor is required to troubleshoot the defective unit/part. This may require contacting the respective manufacturer technical support line. When contacting the manufacturer, document any reference or case numbers as they will be needed for warranty resolution. Spacepak and National Comfort Products require a case number from technical support to process any warranty.
Step 2: Homeowner or Installing Contractor will complete this form.
Step 3: Skip The Warehouse will issue a return label to customer or schedule a truck to come pick up defective part or a UPS label. Customer is responsible for return shipping costs. In order to expedite the process, customer has the option to purchase the replacement part and will be issued a credit for that purchase upon receipt of defective item.
Step 4: Upon receipt of defective item by Skip The Warehouse, a credit will be issued to the customer less any shipping costs or ship a replacement unit/part to the customer.
LABOR COSTS AND SHIPPING COSTS ARE NOT COVERED BY WARRANTY.