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    File a Damage Claim

    Important Notice to Customers:

    In the event that you receive your order with evident damage, immediately inspect it to determine if it is simply cosmetic or severe enough to affect the system performance. If the damage is only cosmetic in nature, you may accept the delivery and we will provide you a carrier claim form for reimbursement to repair the cosmetic damage (WHEN YOU SIGN FOR THE DELIVERY YOU MUST INDICATE DAMAGE, WRITE THE WORD "DAMAGED" ON OR NEXT TO YOUR SIGNATURE). In the event that the damage is severe, simply refuse the damaged portion and immediately call us. Claims for damage must be submitted in writing to either Skip The Warehouse or the delivering carrier immediately.

    ALWAYS DOCUMENT THE DAMAGE ON ANYTHING YOU SIGN.

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