But of course, we don't mind telling you a little bit about ourselves! So.. who are we?
At Skip The Warehouse, great service isn't just a guarantee... It's a promise! We've been serving you long before we were "Skip The Warehouse". We are a United States Marine Corps War Veteran Owned Business. Skip The Warehouse was formed to re-shape the HVAC industry by bringing the product to you. This means No Long Lines, No Checkout Counters, No Loading, & No Underpaid / Under-qualified Support Staff! We are here because of you, and our customer support will show it!
We have over 35 years of combined experience in the HVAC industry! We've worked in the field, alot of times - we still do! So we know the problem's your facing today, and we likely already have your solution. Our expertise has been utilized to bring quality products, to your quality workmanship! Behind that, we have an IT team with over 25 years of combined experience in E-Commerce Solutions, Site Design, and Application Development. Why would you go anywhere else!?
Here at Skip The Warehouse, we realize that you need to be able to easily find a product, have confidence in the seller, and make an informed decision. We are here to aid in any decision making process and would love to hear from you. Call or email us anytime and we will respond. You will talk to a live human being when you call. That is guaranteed. We understand that our success is dependent upon your satisfaction!
It is difficult to form a relationship with an online HVAC retail store, and some of you may never want to speak with us. But, the fact still remains, we want a relationship with you. If you have concerns, or are interested in learning more about us as a company, feel free to call us. We want you to learn more, and build a relationship with us - Then you can Skip The Warehouse, and get your products how you want to! We stay connected through Social Networking, Newsletters, and many other means - don't be surprised if you even get a phone call from us, just checking in!
Our strategy is to become an international HVAC online retail store that can provide services to continuously satisfy the ever evolving HVAC community and individual homeowners. We strive to accomplish a 100% customer satisfaction rate.
From all of us here at Skip The Warehouse, we thank you for choosing us!
~ The Skip The Warehouse Team ~